Introducing Lily, our new Community Manager

Discussion in 'Announcements' started by Ludovic Gameloft, Mar 15, 2016.

  1. zupernuz

    zupernuz KING OF B S

    Dec 2, 2013
    Wow... female cm.
    Welcome.. welcome.
  2. Lily

    Lily Well-Known Member

    Mar 6, 2016
    Thank you guys! You're so sweet. I'll try to keep up with you guys.
  3. SeasonedSalt

    SeasonedSalt Well-Known Member

    Apr 22, 2015
    @Lily @Ludovic Gameloft . We just finished our HoC promotional series. Mandy nor Andrea told me we were going to work with a new community manager. How do I go about getting the prizes distributed to our winning teams?
  4. Lily

    Lily Well-Known Member

    Mar 6, 2016
    They are now off. Let me check this with them when they are in the office and we'll get back to you. Don't worry.
  5. SeasonedSalt

    SeasonedSalt Well-Known Member

    Apr 22, 2015
    @Lily Thank you. I need to provide my winning teams with an accurate timetable for when they may be receiving their prizes. I am sorting through the footage to get the names of all the eligible winners.
  6. Lily

    Lily Well-Known Member

    Mar 6, 2016
    Okay, one quick question from me.To get started, I'd like to check Forum on a daily basis each morning, so If I want to quickly understand what happended in the forum yesterday, is there any major issue we need to take care of or not, which part should i go? Ideas/Bug report/Q&A? Thx guys
  7. SargoKlein

    SargoKlein Member

    Nov 17, 2015
    I believe ppl will mostly @ you in relevant topics.
  8. Mutedfaith

    Mutedfaith Well-Known Member

    Apr 23, 2015
    I mainly just it "new posts" and look for salty topic titles
    atchodas likes this.
  9. Levesqmi

    Levesqmi Well-Known Member

    Mar 13, 2013
    That is a good question.

    Most of the relevant information are shared on the General section. You can easily see know which thread has unread content. You will also quickly learn which are the most valuable ones for you to read, by the title and by a quick scan through.

    In Ideas, you get some general ideas about the game, hero design ideas, etc. But what I think you should look more there is threads about nerf/buffs. This is where they are at. Not all of them are good or pertinent, but if someone create a thread on a hero, maybe there is something there.

    In Q&A, you get some threads about specific questions about the game (item, build, which hero does what, etc). Questions that tends to be more general are often left in the General section (clever!)

    For the rest, you can look around and interact with the forumers in other threads. But these 3 are the ones I check on a regular basis.

    .. and sometimes, I check the "Bug" to see if I can discover something I dont know. But that is not happening often :)
    Andreea and Lily like this.
  10. Lily

    Lily Well-Known Member

    Mar 6, 2016
    Thank you!
  11. Kidreapa

    Kidreapa boy with manners

    Nov 14, 2014
  12. ThinIce

    ThinIce Well-Known Member

    Dec 28, 2014
    I bet 4 months
    l3goo0 likes this.
  13. Jucapalacios

    Jucapalacios New Member

    Nov 24, 2014
    @Lily Wellcome, i wish all the best for you (and us)
    I play IOS and i have no bug, lagg, disconnetion all this works perfect to me. However i got an important issue, if I try to go over a ranked game i can get more de 30 min to get in a lobby and then are the leavers. The most players only play unranked know. We should discuss some ideas to keep ranked alive, I suggested already some very short seasons like 15 days and then start new one in another map. So people that got silver or gold wouldnt stop playing to protect their points. The season is already over and we have to wait next to be able to play 2 weeks and then...the same.
  14. Lily

    Lily Well-Known Member

    Mar 6, 2016
    okay, i see what you mean here. Let me talk with dev team about the ranking matches, and see if we can modify the current season length problem.
  15. Chyox

    Chyox ส็็็็็็็็็็็็็็็็็็็(ಠ益ಠส็็็็็็็็็็็็็็็็็็็ Staff Member

    Jan 15, 2013
    In addition to the advice from @Levesqmi, on the main menu of the forums are listed new and hot (often replied to in a short time) topics, as well as a link to a page with all new posts since your last visit.
    So you can follow up what changed since your last visit fairly easy.
    Usually when there is a hot topic with an alarming thread title, there's something you should pay attention to.

    Forumers won't always @ the proper person to address them, they'll often address Gameloft in thread titles or forget the @...
    Lily likes this.
  16. ____hell

    ____hell Member

    Oct 18, 2015
    perhaps you should make a qq account since you are actively based in china...
  17. Andreea

    Andreea Active Member

    May 7, 2014
    I'm just here to endorse Lily & make this thread longer.
    Carry on.
  18. 3òó

    3òó Member

    Dec 6, 2015
    Welcomeee Lilyyyy ❤
  19. DragonFire92x

    DragonFire92x One True God Staff Member

    Dec 17, 2012
    I bet 5 months (being optimistic).
  20. mmg556

    mmg556 Lena Oxton

    Mar 31, 2015
    This game goes through community managers lIke Chris Christie goes through an all you can eat buffet

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