Can't Login (Android)

Discussion in 'Bug Reports' started by Xiao Yang, Dec 21, 2015.

  1. Xiao Yang

    Xiao Yang New Member

    Messages:
    3
    Likes Received:
    0
    Joined:
    Dec 21, 2015
    This bug happen to me only ?im using samsung galaxy e7. It hard to login now than the last version.. somtimes i can login also sometimes i cant.. im using facebook to login but always connecting untill 0 second then it doesnt want to login. I did try to login with another device.. i think this happen on facebook login Screenshot_2015-12-21-20-18-30.png .. I hope you guys fix this login issue
     
    Last edited: Dec 21, 2015
  2. betrayler

    betrayler Member

    Messages:
    76
    Likes Received:
    12
    Joined:
    Dec 27, 2013
    Simply just use a gameloft live account,never have problems with this.
     
  3. Xiao Yang

    Xiao Yang New Member

    Messages:
    3
    Likes Received:
    0
    Joined:
    Dec 21, 2015
    Yup if in 2014 i didnt created by facebook account and spending money for runes i will use gl to login -_-.. respect me i need help here. not being rude but I really need help -_-
     
  4. TheDarkSoul117

    TheDarkSoul117 Well-Known Member

    Messages:
    946
    Likes Received:
    409
    Joined:
    Mar 6, 2015

    I have both Google+ and facebook based accounts and I've been experiencing this bug in both of them. Usually it logs me in after a few tries, but it's not just you.
     
    Xiao Yang likes this.
  5. Xiao Yang

    Xiao Yang New Member

    Messages:
    3
    Likes Received:
    0
    Joined:
    Dec 21, 2015
    I didnt claim my daily login yet. Still cant login
     
  6. pansholeene12

    pansholeene12 New Member

    Messages:
    1
    Likes Received:
    0
    Joined:
    Feb 5, 2016
    I'm having the same issue, I can't use other account since my main account is linked with facebook, i won't lost my skins nor my runes.... this issue has been there since 2 or 3 months ago, this is just unacceptable. Gameloft needs to hire a better staff, can't belive im still having troubles with this stupid bug.
     
  7. necrosa

    necrosa New Member

    Messages:
    1
    Likes Received:
    0
    Joined:
    Feb 17, 2016
    Same here. I've contacted Gameloft Support and the response is:

    "Dear customer,

    Thank you for contacting Gameloft Customer Care.

    We apologize for any inconvenience caused.

    We are aware of the problem you are describing and our development team is working on it at the moment. Please try to do the following:

    - log out of your account in Facebook app
    - go to the device's settings
    - scroll down to Facebook
    - remove the login details from there
    - try to log into the game again

    Thank you for understanding. We hope that you continue to enjoy our games and I look forward to hearing from you if there’s anything further I can do for you.

    Best regards,
    -------------------------------
    Yuliya
    Customer Care Agent"

    It didnt work. I tried to log in through Gmail but same issue occured. They need to fix it ASAP!
     
  8. Jabanga

    Jabanga Active Member

    Messages:
    163
    Likes Received:
    142
    Joined:
    Jun 27, 2015
    We lucky oldies had no fb or g+ option (as far as I remember)
    We are all on gl live
     
  9. Danigamer876

    Danigamer876 New Member

    Messages:
    2
    Likes Received:
    0
    Joined:
    Dec 16, 2015
    hey guys i play on pc windows 8 and i cant login in the game help pls
     
  10. Baynjan

    Baynjan New Member

    Messages:
    9
    Likes Received:
    0
    Joined:
    Dec 25, 2015
    what the hell is wrong i can't log in i use blue stacks app player on my computer it always works. but now i cant log in to the game. this game has a terrible server
     
  11. Naromon

    Naromon Active Member

    Messages:
    35
    Likes Received:
    213
    Joined:
    Dec 11, 2014
    I have the same problem with my gl live account on World server too.

    You have to change the password every time it happen, so that can be log in now. yes not permanently solve but this is the only way to log in.
    I hope this problem will gone next update.
     
  12. Danigamer876

    Danigamer876 New Member

    Messages:
    2
    Likes Received:
    0
    Joined:
    Dec 16, 2015
    helps me is appearing this message: "exhausted connection time,try again later"
     
  13. 0bsessive

    0bsessive Active Member

    Messages:
    101
    Likes Received:
    28
    Joined:
    Feb 3, 2016
    Im having a problem where I can log in just fine, but once I do my profile information doesnt come up and I cant join a match.

    Edit: I waited a while (played a solo match) and the issue resolved itself.
     
    Last edited: Feb 22, 2016
    Nfactorial likes this.
  14. Nfactorial

    Nfactorial Member

    Messages:
    90
    Likes Received:
    57
    Joined:
    Aug 15, 2015
    This started happening to me around 10 minutes ago.
     
  15. ariyan

    ariyan Invoker198

    Messages:
    7
    Likes Received:
    2
    Joined:
    Feb 3, 2016
    Same problem with me too i am using my google+ account to play but it won't log me in its just crash on 54 sec do anyone have fix
     
  16. ariyan

    ariyan Invoker198

    Messages:
    7
    Likes Received:
    2
    Joined:
    Feb 3, 2016
    I am using android kitkat 4.4.2
     

Share This Page